This purchase is one-time. Besides, you automatically receive one year of free updates. After this one year, you can still use the old version as long as you want or buy the subscription to updates from 1 to 5 years and receive the latest versions during this term.

After MyChat Server installation you will use a free version with small limitations.

Limitations are described on the official forum for the program support.

All limitations are removed after purchasing a license.

Yes, you can. This is a free version — it has no other limitations besides those which are described on the official forum. You can use it in commercial organizations.

A number of connections are a maximum number of user's various applications or services connected to MyChat Server concurrently.

They are called concurrent connections because there can be any number of registered users on the server. The license limits only the maximum number of users who are online at the same time (MyChat Client for Windows/Linux/macOS/Android/iOS/WEB and Forum/Kanban/Admin/MyChat Guest).

For example, a user is online and logged in in Windows application, Android phone, and he also opened Kanban board in a browser. These are 3 concurrent active connections, although the account is one.

You can choose the most appropriate way for purchasing — from bank payment (legal entity) to plastic card.

On the program purchase page, you can see all the necessary options.

Yes. Once you buy the program, you can use it for an unlimited period of time. No hidden or additional payments.

You will also be provided with all updates during the one year after purchase.

Registered customers receive all updates for free during one year from the moment of purchase.

To receive updates after one year after purchase, you have to purchase a subscription to updates.

It is more convenient and cheaper to extend the update subscription before the end of the current term. The total term of receiving updates will be automatically extended.

To update to the latest version (if you have an expired subscription), you have to purchase not a half-price license but a full-price one.

To do this, you need to order the license extension for any number of connections (multiple to 10) on the program purchase page.

Buying an extension license does not extend the period for receiving updates.

You have to purchase an extension  for the number of connections you need (multiple to 10) on the program purchase page. The purchase can be performed in different ways: in the main office or other company — specify for which server you are going to buy the license.

Buying an extension license does not extend the period for receiving updates.

The same as for installation on computers over the network. You are only buying the server with a specified number of concurrent connections that you need. It does not matter whether the clients work in terminal sessions or each from his computer with local MyChat Client.

No, you do not have to reinstall anything. You need to type your license key in the Admin Panel, and the server will be activated with the specified number of connections. Clients and the server will work usually, and the limitations of a free version will disappear. All made setting are saved.

You need to buy a license for 30 connections. When you move from a free version to the commercial one, these 20 connections are not summarized to anything.

No, it does not. To receive the latest versions you must have a subscription to updates after one year after the first purchasing of the license.

Unlimited number. You buy the license only for the number of users' devices and applications that will be online simultaneously. Thus, you can save money for purchasing the license if your server, for example, servers users from different time zones and you know for sure that they won't be connected to the server at the same time.

It's enough to install the latest version over the top of the old one. All MyChat updates are accumulated so you can update from any version even if you haven't done it for a couple of years.

No, it's unacceptable. Such servers will be automatically blocked after some time. If you need MyChat backup server you have to buy a separate license for it.

We provide a free version for an unlimited period of use (20 concurrent connections maximum). This is more than enough for the test. After the purchase of the commercial version you just need to enter your registration data. You do not need to reinstall or re-setup anything.

Yes, you can. You can downgrade your license and decrease the license size for 500 connections, for example. But, keep in mind,  If you need new connections after a while, you will have to purchase them at full price.

No, you already have a subscription to updates. During this period you can buy extensions as much as you need. You do not have to pay for those extensions updates additionally.

It is enough when you buy the number of connections you need. It does not matter when you purchase the extension and it says it is for version 8.0 and you have, for example, 6.3. When preparing the purchase, specify the license key that identifies you. After getting a new key your extend your current license but won't get the right to update.

When extending the subscription for updates, specify your new company name. We identify you for your license key and give you a new one related to your new company. The old key will be blocked.